faq

Our experiences and facilities are only available to those staying on site with us. This is to preserve the availability of facilities to our guests and the tranquility of our land.
Should you be interested in joining us for a stay, we would be more than happy to assist. One-night stays are welcome Sunday through Thursday.

To enquire or book, please contact our Reservations team, who will be happy to advise on current options.

Dogs are a huge part of Louma’s culture, and with almost 100 acres to roam, as well as miles of woodland surrounding us, this is the perfect holiday or break to spend with your pets. There is a supplementary charge per dog per night to cover additional housekeeping, but also includes complimentary dog bed and bowls to reduce your required packing. We are a working farm and keep livestock on site, so we do ask that you follow the on-site guidance, keeping your dogs on lead when in external areas, unless within a specifically designated area (such as the designated Dog Exercise Area) which will be marked and signposted, and to be mindful of other guests who might not love dogs as much as us. Limited to two dogs per Barn or Stable and one dog per Shepherd Hut. Unfortunately dogs are not permitted in the Main House or in the Wellness Area.

We charge £35 per dog per night.

Yes, one-night stays are welcome Sunday through Thursday. For weekend stays, we operate a two-night minimum, allowing guests the time to fully enjoy the Wellness Barn, farm experiences, and vineyard walks.

All stays at Louma are inclusive of breakfast, lunch and dinner, served in the Farm House or Main Barn. Guests also enjoy complimentary access to the Wellness Barn, which includes the indoor pool, outdoor pool, sauna and state-of-the-art gym. The outdoor pool is open all year round.

Our experiences and facilities are only available to those staying on site with us; we have done this to preserve the availability of facilities to our guests and the tranquility of our land.

Should you be interested in joining us for an overnight stay, we would be more than happy to assist.

For residents the Wellness Barn is open from 7.30am – 7.30pm.

Adults‑Only Swim Times

As part of our commitment to relaxation and wellbeing, we offer dedicated adults‑only swim times in both our indoor and outdoor pools.

These sessions are designed to create a peaceful, restorative atmosphere, ideal for guests seeking calm and quiet.

Family‑friendly swimming remains available for the majority of our opening hours.

Adults‑Only Swim Times:

07:30 – 09:30

17:30 – 19:00

Yes. Louma offers exclusive-use bookings, ideal for private celebrations, family gatherings or tailor-made retreats. The entire estate is reserved solely for your group, ensuring privacy, comfort and a fully curated experience. Our Reservations team will be happy to assist in designing your exclusive stay.

There is plenty to enjoy for all ages, from guided woodland walks and vineyard experiences to hands-on farm activities. All guests receive complimentary access to the Wellness Barn, including the indoor pool, sauna and gym.

We are a working farm, on a historic site and as such, accessibility is limited. We have developed an accommodation option on one level that is deemed ambulant accessible. Our Main Barn and Wellness Barn are also ambulant accessible, with levelled bathrooms and changing rooms. Call Reservations to discuss more about your accessibility needs.

We have a huge variety of Things to Do during your stay at Louma and can keep you as busy as you would like with activities, experiences and events. To learn more about the daily, seasonal and bespoke options, visit our Things to Do page or contact Reservations for more information.

Whether you’re organising an event, corporate retreat, or celebrating an occasion such as a birthday, anniversary or wedding, Louma has everything you could need for a memorable stay. You can book out any number of our rooms, barns and huts, takeover the Main House or the entire site for an event.

To complete your visit, we can curate a schedule of Things to Do, team building activities, and dining experiences activities that your group will love. Please contact Reservations to discuss your options.

Louma can host up to 50 guests on-site. The estate offers seventeen unique spaces, each full of character, with flexible sleeping arrangements to suit different group needs.

Advance booking is not required for general use of the Wellness Barn. Guests have complimentary access throughout their stay, and there are no restrictions on the hours that children may swim. Treatments and spa services do require advance booking.

Check in is from 3pm and check-out is prior to 11am. Guests can speak to Reservations for options outside of listed times.

Family is at the heart of everything we do at Louma. We have a whole host of experiences to suit your family, with Farm Animal Hour, Treasure Hunts, Pools, an outdoor Play Area and so much more! To keep your children energised, our chefs have created delicious, healthy menus which will keep even the fussiest eater happy! Visit our Things to Do page to see what activities your children would like to take part in.

Louma is home to our Red Ruby Devon cattle, Large Black pigs, Poll Dorset sheep, Light Sussex chickens, bees, many characterful horses, and farm dogs, as well as wildlife, such as deer, pheasants, squirrels, and owls. Horse and Pony Treks and lessons are available for all levels, and our daily stable visits and Animal Hour are a great way to connect with them all.

Our in-house massage therapist offers signature and bespoke treatments. See our full Spa Menu for more information about our treatments and bookings can be made following your accommodation or through our Reservations team.

Our Main Barn is open 7am-9pm

The Wellness Barn from 7.30am – 7.30pm.

Adults‑Only Swim Times

As part of our commitment to relaxation and wellbeing, we offer dedicated adults‑only swim times in both our indoor and outdoor pools.

These sessions are designed to create a peaceful, restorative atmosphere, ideal for guests seeking calm and quiet.

Family‑friendly swimming remains available for the majority of our opening hours.

Adults‑Only Swim Times:

09:30 – 11:00

17:30 – 19:00

Our chefs are experienced at catering with specific allergies and dietaries in mind, without compromising on flavour. You will be able to share your dietary needs during your booking process and we have no doubt that our team of Chefs will be able to create delicious seasonal options to suit. Please contact a member of Reservations to find out more about how we can cater to accommodate your needs.

The Jurassic Coast– a 95-mile long stretch of coastline, a geographical marvel and UNESCO World Heritage Site, recognised for its outstanding rocks, fossils and landforms. It is the only place on Earth where rocks from the Triassic, Jurassic and Cretaceous Periods can be seen in one place, representing 185 million years of Earth’s history.

Lambert’s and Coney’s Castle– These iron-age hill forts are less than a mile apart, so you can easily explore them both in a day, and are accessible on foot from Louma. Each one has a different character, but both have a rich past: constructed by the local tribe dating back some 2,500 years.

Forde Abbey House and Gardens– Throughout the centuries, Forde Abbey has played host to Cistercian monks, 19th-century philosophers and politicians, and more recently, the backdrop to the Hollywood adaptation of Thomas Hardy’s ‘Far From the Madding Crowd. With 30 acres of award-winning gardens with the highest gravity-powered fountain in England, wildflower meadows, topiary lined vistas, herbaceous borders, arboretum, bog garden, and walled kitchen garden, there is much to be explored.

Bridport– a lively and vibrant market town with a rich, rope-making heritage, Bridport also has a tremendous reputation for arts, culture, events and food, with an arts centre, independent cinema, live music venues and twice-weekly market.

Charmouth– just 3 miles from Louma, Charmouth retains an old world charm, with traditional amenities such as pubs, cafés, post office, convenience stores, newsagents, gifts, holiday goods, pharmacy, hairdressers, and a bakery. For those that would like to learn more about the fossils, and perhaps search for their own, the Charmouth Heritage Centre provide help, advice, displays and even guided fossil hunting on the beach.

Lyme Regis– regarded as the ‘Pearl of Dorset’ and renowned for its natural beauty, fossils, literary connections and extraordinarily rich heritage, it is also famous for being the birthplace of Mary Anning, one of history’s most important fossil collectors and paleontologists. Explore the cob, enjoy the shops or navigate the winding paths throughout the town.

Whilst we’re not certified as an organic farm, we endeavour to adopt organic practices wherever aligned with our ethos across the farm, vineyard and gardens. We are committed to regenerative farming, prioritising soil health and biodiversity above all else to cultivate a responsible and sustainable farm-to-fork journey.

Yes, several electric vehicle charging points are available on the estate. No advance booking is required. A £20 charge per stay will be added to your invoice for use.

Yes, gift vouchers can be redeemed toward a stay at Louma Country Hotel. To purchase, please contact us on +44 (0)1308 800298 or email hello@loumacountryhotel.co.uk, and our team will be happy to assist.

For special arrangements, such as a chilled bottle of Louma Cuvée on arrival or personalised touches, please contact our Reservations team on +44 (0)1308 800298. We are always happy to help.

Cancellations are accepted without charge if received in writing at reservations@loumacountryhotel.co.uk at least 14 days prior to arrival.

• Cancellations made less than 14 days but more than 72 hours before arrival will incur a 50% charge.
• Cancellations within 72 hours of arrival will be charged in full.

To purchase a voucher for a stay at Louma Country Hotel, please contact our reservations team here.

reservations@loumacountryhotel.co.uk

The vouchers can be personalised and will be delivered digitally.

Absolutely. We understand that every child has their own preferences, and our team is always happy to adapt dishes where possible. If your child does not find something they enjoy, we will gladly prepare an alternative to ensure their meal feels just right.